Privacy Policy

Meet Your Master wants you to be familiar with how information is collected, used and disclosed by us. In this Privacy Policy, we explain our practices in connection with information that we collect:

• through websites operated by us from which you access this Privacy Policy (the "Websites"),
• through our social media sites and applications, which you can find at Facebook and Instagram (collectively, our "Social Media Pages"),
• through software applications we make available for use on or with computers and mobile devices (the "Apps"); and
• via email messages in HTML format that we send to you that reference this Privacy Policy.

Together, we refer to these offerings as our "Services."

Personal Information

"Personal Information" is information that identifies you as a natural person or that relates to an identifiable natural person

• Form of Address
• First name and last name
• Title
• E-mail address
• Phone number
• Postal address (including billing and shipping address)
• Payment details

Collection of Personal Information

We and our service providers collect Personal Information in several ways, including:

• Through the services
  • We collect Personal Information through our Services, for example, when you register on our Websites, sign up for a newsletter, or make payments through our service providers
• From other sources
  • We obtain your Personal Information from other sources, for example, publicly available databases

We need to collect Personal Information to provide the Services you request. If you do not provide the requested information, we may not be able to provide the Services. If you provide Personal Information of others to us or our service providers in connection with the Services, you represent and warrant that you are authorized to do so and permit us to use the information in accordance with this Privacy Policy.

Use of Personal Information

We and our service providers use Personal Information for legitimate business purposes, including:

• To provide the functionality of the Services and fulfill your requests.
  • To respond to your inquiries and fulfill your requests, for example, when you access videos, contact us through one of our online contact forms or otherwise, or when you submit questions, suggestions or praise.
  • We will perform these activities to administer our contractual relationship with you and/or to comply with a legal obligation.

We will carry out these activities to manage our contractual relationship with you and/or to comply with a legal obligation.

• Providing newsletters and/or other informational materials and facilitating sharing via social media.
  • To send newsletters or other mails with information about our company, our Services, new products and other news about our company.
  • To facilitate the functionality of sharing via social media that you choose to use.

We will perform this activity with your consent or when we have a legitimate interest.

• Analysis of Personal Information for the development of our Services.
  • To analyze or predict the preferences of our Users to create aggregate trend reports about how our digital content is used so that we can improve our Services.
  • To better understand you so that we can personalize our interactions with you and provide you with information and/or offers tailored to your interests.

We will carry out this activity with your consent or where we have a legitimate interest.

• Aggregation and/or anonymization of Personal Information.
  • We may aggregate and/or anonymize Personal Information so that it is no longer considered Personal Information. We do this to generate other data for our use, which we may use and disclose for any purpose.

• Meeting our business objectives.
  • In connection with audits to verify that our internal processes are functioning as intended and are in compliance with legal, regulatory or contractual obligations;
  • For fraud and security monitoring purposes, such as to detect and defend against cyberattacks or attempted identity theft;
  • To determine the effectiveness of our advertising campaigns so that we can tailor our campaigns to the needs and interests of our Users; and
  • To operate and grow our business, for example, to understand which parts of our Services are of greatest interest to our Users so that we can focus our energy on meeting our Users' interests;

We carry out these activities to manage our contractual relationship with you, to comply with a legal obligation and/or because we have a legitimate interest.

Disclosure of Personal Information

We disclose Personal Information:

• To third party service providers to facilitate the Services provided to us.
  • These may include providers of Services such as payment Services, Website hosting, data analytics, information technology and related infrastructure provision, customer service, email delivery and other Services.
• By using the Services, you may choose to disclose Personal Information.
  • n guest books, chats, profile pages, blogs and other Services through which you may post information and Content. Please note that any information you post or disclose through these Services will be made public and may be available to other Users and the general public.
  • By sharing via social media. When you link your Services account to your social media account, you will share information with your friends who are linked to your social media account, with other Users, and with your social media account provider. By doing so, you authorize us to support the sharing of information, and understand that the use of shared information is subject to the social media provider's privacy policy.

Other Uses and Disclosures

We will also use your personal information and disclose when necessary or appropriate, in particular, if we have a legal obligation to do so or a have a legitimate interest:

• To comply with applicable laws and regulations.
  • This may include laws outside your country of residence.
• To work with public bodies and government agencies.
  • To respond to a request or to provide information that we believe is important
  • These authorities may also be outside your country of residence
• To cooperate with law enforcement agencies.
  • For example, to answer inquiries or orders from law enforcement agencies or to provide information that we believe is important.
• Based on other legal grounds.
  • To enforce our terms and conditions and
  • To protect our rights, privacy, safety or our property and/or the property of our partner companies, by you or from others.
• In connection with a sale or business transaction.
  • We have a legitimate interest in disclosing or transferring your personal information to third parties in the event of a reorganization, merger, sale, joint venture, assignment, transfer or other disposition of the whole or part of the company, any assets or shares (including in connection with bankruptcy or similar procedures). Such third parties may include, for example, an acquiring company and its advisors

Other Information

"Other Information" is information that does not disclose your specific identity or does not directly relate to an identifiable natural person

• Browser and Device Information
• Application Usage Data
• Information collected via cookies, pixel tags and other technologies
• Demographic information and other information provided by you information that does not reveal your specific identity
• Information that has been aggregated in a way that no longer reveals your specific identity

If we are required by applicable law to treat Other Information as Personal Information, then we may use and disclose it for the purposes for which we use and disclose Personal Information as explained in this Policy.

Collection of Other Information

We and our service providers may collect Other Information in a variety of ways, such as:

• Via your browser or device:
  • Certain information is accepted by most browsers or collected automatically through your device, such as yours Media Access Control (MAC) address, the type of your computer (Windows or Mac), screen resolution, name and Operating system version, device manufacturer and model, language, type and version of internet browser and name and version of the Services (such as the App) you are using. We use this information to ensure that the Services are working properly.
• Use of Cookies and Similar Technologies
  • Cookies are information stored directly on the computer you use. Cookies allow the collection of information such as browser type, time spent on the Services, pages visited, language settings and other traffic data. We and our service providers use the information for security purposes, to facilitate navigation, to display information more effectively, and to personalize your experience. We also collect statistical information about the use of the Services to continually improve their design and functionality, to understand how they are used, and to help us resolve problems with the Services. If you do not want information collected through cookies, most browsers give you the option to automatically reject cookies or to reject or accept a cookie (or cookies) from a particular Website. You are also welcome to visit  http://www.allaboutcookies.org/manage-cookies/index.html for more information. However, if you do not accept cookies, this may cause disadvantages for you when using our Services. You can change your settings at any time  here.
  • Pixel tags (also referred to as web beacons and clear GIFs) may also be used to, among other things, track the actions of Users of the Services (including email recipients), measure the success of our advertising campaigns, and compile statistics about use of the Services and response rates.
  • This Website uses Google Analytics and Google Firebase, analytics Services provided by Google Inc ("Google") for our web and app offerings, respectively. Google uses cookies and other technologies to track your User behavior on our offerings. Cookies are text files that are stored on your terminal device and enable an evaluation of your use of our Websites. The information collected by the cookie is usually transferred to a Google server in the USA and stored there. However, due to the activation of IP anonymization on these Websites, your IP address will be truncated beforehand by Google within Member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there.
    
    This data transfer takes place on the basis of a corresponding EU-US Privacy Shield certification from Google, which can be viewed at the following address:  https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI.
    
    On our behalf, Google will use this information to evaluate your use of our offers in order to generate reports about the Create app and Website activities and to do more with app and Website use as well as internet use provide related Services. The IP address transmitted by your browser as part of Google will not be merged with other data from Google. More information on terms of use and data protection can be found in relation to Google Analytics at  http://www.google.com/analytics/terms/de.html  or under  https://www.google.de/intl/de/policies/ as well as in relation to Google Firebase below  https://firebase.google.com/support/privacy/. The use of Google Analytics or Google Firebase takes place on the basis of our legitimate interest in a needs-based design and statistical evaluation of our Offers (Art. 6 Para. 1 lit. f GDPR). You may refuse the use of cookies by selecting the appropriate settings on your browser software or mobile device, however please note that if you do this you may not be able to use the full functionality of this Website. You can also prevent the collection of data generated by the cookie and related to your use of the Website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link  https://tools.google.com/dlpage/gaoptout?hl=de
• Google Tag Manager
  • This Website uses Google Tag Manager. Google Tag Manager is a solution that allows marketers to manage Website tags through one interface. The Tag Manager tool itself (which implements the tags) is a cookie-less domain and does not collect any personal data. The tool takes care of triggering other tags, which in turn may collect data. Google Tag Manager does not access this data. If a deactivation has been made at the domain or cookie level, it remains in place for all tracking tags implemented with Google Tag Manager.
• Facebook Custom Audiences via the pixel process
  • This Website uses the "Custom Audiences through Websites" function of Facebook Inc. and Facebook Ireland Ltd ("Facebook"). This allows you to be shown interest-based advertisements ("Facebook Ads") when you visit the Facebook social network or other Websites that also use this procedure. We thereby pursue the interest of showing you advertisements that are of interest to you in order to make our Website more interesting for you. In addition, we can use this function to track whether you were redirected to our Website after clicking on one of our ads on Facebook, and thus evaluate the effectiveness of our ads.
    
    Due to the marketing tools used, your browser automatically establishes a direct connection with the Facebook server. We have no influence on the scope and further use of the data collected by Facebook through the use of this tool and therefore inform you according to our state of knowledge: Through the integration of Facebook Custom Audiences, Facebook receives the information that you have accessed the corresponding web page of our Website, or clicked on an ad from us. If you are registered with a Facebook service, Facebook can assign the visit to your account. Even if you are not registered with Facebook or have not logged in, there is a possibility that the provider will learn and store your IP address and other identifiers.
    
    The deactivation of the "Facebook Custom Audiences" function is  here and for logged in Users at  https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen possible.
    
    You can obtain further information on data processing by Facebook at  https://www.facebook.com/privacy/explanation.
• Hotjar
  • This site uses  Hotjar to better understand your needs and optimize the experience on this Website. Hotjar's technology gives us a better understanding of our Users' experiences and preferences (e.g., how much time Users spend on which pages, which links they click) and helps us tailor our offerings based on User feedback. Hotjar works with cookies and other technologies to collect information about our Users' behavior and about their devices (in particular, device IP address (collected and stored only in anonymized form), screen size, device type (unique device identifiers), information about the browser used, location (country only), language preferred to view our Website). Hotjar stores this information in a pseudonymized User profile. The information is not merged with any other data about individual Users, neither by Hotjar nor by us. For more information, see Hotjar's privacy policy  hier.

Uses and Disclosures of Other Information

We may use and disclose Other Information for any purpose unless we are required to do otherwise by applicable law. In some cases, we may link Other Information to Personal Information. If we do so, we will use the linked information as if it were Personal Information for as long as it is linked.

Security

We strive to use reasonable organizational, technical and administrative measures to protect Personal Information within our organization. Unfortunately, no data transmission or data storage system can be guaranteed to be one hundred percent secure. If you have any reason to believe that your contact with us is no longer secure, please notify us immediately using the "Contact Us" section below.

Choices and Access

Your choices regarding our use and disclosure of your Personal Information

We provide you with choices regarding our use and disclosure of your Personal Information for promotional purposes. You can unsubscribe:

• From receiving electronic communications from us: If you do not wish to receive promotional emails from us in the future, you may opt-out by contacting us at support@meetyourmaster.de

We will try to accommodate your request(s) as soon as possible. Please note that we may still send you important administrative communications from which you cannot opt out, even if you opt out of receiving promotional emails.

How to change, delete and access your Personal Information

If you would like to make a request to review, correct, update, remove, restrict or delete Personal Information, object to the processing of Personal Information, or obtain an electronic copy of your Personal Information for the purpose of transferring it to another entity (to the extent you are entitled to this right of data portability under applicable law), you may contact us as described in the "Contact Us" section below.

We will respond to your request in accordance with applicable law.

In your request, clearly indicate which Personal Information you would like to have changed or whether you would like your Personal Information removed from our database. For your protection, we can only respond to requests related to the Personal Information associated with the particular email address through which you send us your request, and we may need to verify your identity before we begin processing your request. We will attempt to respond to your request as soon as possible.

storage duration

We retain Personal Information for as long as is necessary or permissible in light of the purpose(s) for which it was collected and in accordance with applicable law.

The criteria used to determine our retention period include:

• The period of time over which we have an ongoing contractual relationship with you and provide the Services to you (as long as you have an account with us or continue to use the Services);
• Whether there is a legal obligation to which we are subject (e.g. some laws require us to retain records of your transactions for a certain period of time before we can delete them); or
• Whether retention is advisable in light of our legal position (e.g. in relation to relevant statutes of limitations, litigation or regulatory investigations).

Third party Services

This Privacy Policy does not apply to, and we are not responsible for, the privacy practices, information, or other practices of any third party, including any third party that operates a Website or service to which the Services link. The inclusion of a link in our Services does not imply our endorsement or that of our affiliates of the linked site or service.

In addition, we are not responsible for the information collection, use and disclosure or security policies or practices of other companies such as Facebook, Apple, Google, Microsoft, RIM or other app developers, app providers, social media platform providers, operating system providers, mobile network operators or device manufacturers, including the Personal Information you submit to other companies through or in connection with the Apps and our social media sites.

Use of Our Services by Minors

The Services are not intended for individuals under the age of eighteen (18) years and we do not knowingly collect Personal Information from individuals natural persons under 18.

Jurisdiction and Cross-Border Transfer

Your Personal Information may be stored and processed in any country where we employ service providers. By using the Services, you acknowledge that your information may be transferred to countries outside your country of residence, including the United States, which may have data protection laws that differ from those in your country.

Some of the non-EEA countries are considered by the European Commission to have an adequate level of protection in line with EEA standards (the full list of these countries can be found  here). For transfers out of the EEA to countries not deemed adequate by the European Commission, we have put in place appropriate measures, such as the standard contractual clauses adopted by the European Commission, to protect your Personal Information. You can obtain more information and, if applicable, a copy of these measures at support@meetyourmaster.de.

UPDATES TO THIS PRIVACY POLICY

The "LAST UPDATE" legend at the end of this Privacy Policy may indicate when this Privacy Policy was last updated. Changes will be effective when we post the revised Privacy Policy on the Services. Your use of the Services after these changes means that you accept the revised Privacy Policy.

CONTACT

Meet Your Master GmbH, Possartstraße 14, 81679 Munich is the company responsible for the collection, use and disclosure of your Personal Information under this Privacy Policy.

If you have any questions about this Privacy Policy, please contact us at:

Email: support@meetyourmaster.de
Address: Possartstraße 14,81679 Munich, Germany

Because communications by e-mail are not always secure, please do not include your credit card or other sensitive information in your e-mails to us.

YOUR RIGHT TO COMPLAIN TO A DATA PROTECTION AUTHORITY

You may also file a complaint with a data protection authority in your country or region, or where a suspected violation of applicable data protection laws is taking place. You can find a list of data protection authorities  here.

LAST UPDATE: 10.12.2019